Privacy Policy

Earthlings Forest School is committed to maintaining the privacy of clients personal information.  

Cookies

We use Google Analytics cookies on our website to help us monitor user numbers and identify issues with our website. No personal or identifying information is attached to the cookie.

More information can be obtained here:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

 1. What information do we take from you as a client?

We may collect, store and use the following kinds of personal information:

  • Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation)

  • Information relating to any transactions carried out between you and us on or in relation to this website.

  • Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including bank, credit card or Paypal payment details); and any other information that you choose to send to us including download, uploads and communication via your account control panel on the website

  • Registration details for you and your child including:name/age/relevant medical  or learning needs/permissions for photography for marketing.

 

2. How are we using your personal information?

 

       We may use your personal information to:

  • Enable your use of the services available on the website

  • Send statements and invoices to you, and collect payments from you

  • Send you information regarding your session such as a confirmation of booking or changes to your session

  • Send you our newsletter and other marketing communications relating to our business.

  • Deal with enquiries or complaints made by or about you relating to the website.

  • Verify compliance with the terms and conditions governing the use of the website under the terms of our disclaimer or terms and conditions.

 

3. Disclosures

 

      We may disclose your personal information to any of our employees, or subcontractors responsible for running sessions you          or your children are attending, for the purpose of ensuring we cater for your specific requirements for example: permissions          for first aid/emergency contact details/permissions for photography or information regarding allergies.  

        In addition, we may disclose your personal information:to the extent that we are required to do so by law;

  • In connection with any ongoing or prospective legal proceedings;

  • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)

  • To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

  • In the event of an emergency/incident/accident involving you your your child whilst present at our sessions where the emergency services are called.

4. Security of your personal information

 

  • We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

  • We will store all the personal information you provide on secure (password- and firewall-protected) servers.

  • You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

  • You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log in to the website).

    

5.Policy amendments

 

  • We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

  • If you have subscribed to any of our services we may also notify you of changes to our privacy policy by email.

6. Updating information

      Please let us know if the personal information which we hold about you needs to be updated or is incorrect.

 

7.Your rights

 

      You may instruct us to provide you with any personal information we hold about you. Provision of such information will be                   subject to:

  • An administration fee of £15

  • Appropriate evidence of your identity

If you have any questions about this privacy policy, please contact Charlotte Taylor: charlotte@earthlingsforestschool.co.uk

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© 2019 Earthlings Forest School

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